ORDER PROCESSING & SHIPPING
Order Processing & Shipping Information:
- Processing Time: Our Sola wood floral arrangements require 2-4 weeks for meticulous crafting and preparation.
- Delivery Time: Once your order is ready, expect delivery within 3-7 days. We strive to ensure your blooms arrive promptly and in perfect condition.
Veils and Accessories (without flowers):
- Processing Time: Veils and accessories without flowers have a processing time of 1 day.
- Delivery Time: Following the quick processing, your order will be delivered within 3-7 days. We prioritize timely shipping to ensure you receive your items promptly.
Please note that delivery times are approximate and may vary depending on the shipping location. We work diligently to process and ship your order as efficiently as possible, striving to bring you the finest products with exceptional service.
Orders are shipped . We are not responsible for delayed packages.
RECEIVING YOUR ORDER
If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following:
Verify the shipping address on your order is correct
Look for an attempted delivery notice slip
Double check your area in case it's stored in a hidden area
Check to see if your neighbours or someone in your residence accepted it
Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving
Papiro is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. In cases where your package was not delivered because of an incorrect address, additional shipping fees will apply to reship your package.
ORDER ADJUSTMENTS & CANCELLATIONS
We process your order as quickly as possible, so if you need tor cancel your order, send a request to email@example.com right away. Note that sending an email does not mean that your cancellation is guaranteed to be processed. We will contact you as soon as we receive your email to let you know if we can accommodate your request. Unfortunately, orders that have been shipped cannot be cancelled.
Note that we reserve the right to cancel an order for any reason, at any time.
If your package is still nowhere to be found, please contact us at firstname.lastname@example.org