FAQs

What are wood flowers?

Wood flowers also called sola flowers, they are handmade with shavings from tapioca plant or balsa tree bark.
They come from Thailand and India. 
They are a great alternative to fresh flowers, as THEY LAST FOREVER and you can add scent that lasts for months, 
they are also eco friendly because they come from natural materials.

How do I care for my flowers?

Wood flowers are fragile and need to be handled with care. Unpackage the flowers once received. You can place the bouquets in a vase. Store them in a cool place, always from direct sunlight and humidity. 

When should I place my order?

Our current processing time is 6-8 weeks. We recommend placing the order at least two months before your wedding date, to have enough time making your order and making any changes if needed. We do offer a rush option for weddings before that time frame. Please see the rush listing for more information. 

What happens after I place custom order? 

Once we have all the details about the order, such as colors, flowers, scent, and the wedding date. 5 weeks before the wedding, I will send pictures of the colors and flowers I will be using. After that, I will start working on the order. At 4 weeks, I will send pictures of the order. Once approved, I will send the order by priority mail. It usually takes 2-4 days to arrive. 


When will I receive my order? 

I ship the order a couple weeks before the wedding date or the date provided

 

What is your return policy?

We do not accept returns. If there is an issue with your order please contact us within 14 days of delivery at papiroflowers@gmail.com