Papiro Flowers appreciates the opportunity to design and create your florals for your special day. Our goal is to provide the best experience possible, fast response time, and the best products available. In order to make your wedding planning less stressful.


Terms: 

Payments may be made through PayPal, credit card/debit card.

Papiro Store reserves the rights to cancel this contract if at any time we feel that obligations cannot be met. In the event of a fire, natural disaster, tragedy, or other emergency, your liability is limited to a full-refund of all paid. Please note that any deposit is non-refundable in the event of a cancelation.


Requests/Time Frame:

I understand that Papiro Flowers will create the items based on inspirational pictures and any information given at the time of the order. I understand there are limited capabilities of sola wood flowers, faux/dried/preserved greenery and filler. Anything created will be replicated as best as possible. I understand that I am allowed to choose up to 4 colors (ivory and raw flowers are complimentary). In the event I decide to change or alter anything in the order already placed, there may be an additional fee and I must inform Papiro Flowers. I understand that not all requests may be possible depending on the items being changed.

 Time Frame: All orders should be placed at least 6-8 weeks before the wedding date. Anything before that there will be a rush fee of 10% for small orders, 15% for medium orders, and 20% for large orders. All orders will be made around 5 weeks before the wedding date provided. For rush orders, processing time is 5-7 business days. Pictures will be sent while working on your order. Once approved, Papiro Store ships the items. I understand that all email/messages are my responsibility to be kept up and answered in a timely manner. Any delay in replying, may result in my order not being fulfilled by the contract date. Papiro Flowers will make every effort possible to ensure your wants are met within all capabilities.


Deposit/Final Payment:

I understand that a 50% non-refundable deposit is required to secure the event date/order due and represents my agreement to the terms of the contract. All final payments will be made once the order is approved and before shipped. Items will not be shipped until the final payment is made. I understand that if I fail to make the final payment, my order may not be shipped on time for the contract date. 


Additional Items:

I understand that any additional items added to my order are to be paid in full at the time of order. An invoice will be created separately. Papiro Store understands that unexpected changes can happen and will do their best to accommodate such. Unfortunately, in last minute changes,  Papiro Flowers cannot guarantee the same flowers or greenery to be available on orders placed after the original request. Papiro Store will work their best to create something similar to the original order as closely as possible. 


Shipping & Handling:

Shipping will be charged within the final payment invoice, if applicable. Insurance is available upon request and it is the customers responsibility to pay for it if desired. For all rush orders, processing time takes 5-7 days and shipped afterwards. It is the customers responsibility to provide accurate shipping information. Papiro Flowers is not liable if the customer provided the incorrect shipping address or fails to inform of an address change. If the order is returned to Papiro Flowers, the customer is responsible for additional shipping costs. Once shipped, Papiro Flowers is not responsible for any loss, delay, or damaged products.


Cancellations / Returns 

If I decide to cancel my event with Papiro Flowers, I must inform Papiro Flowers in writing. I understand that all deposits are non refundable and are forfeited. I understand there are no refunds for any individual items purchased.

There are no return, exchanges, no refunds of the item(s) once shipped. The customer is responsible to contact the carrier company and Papiro Flowers if this occurs. Please contact us within 14 days of delivery at info@papiroflowers.com


I understand that by paying my deposit seals this contract and acts as an agreement to the terms and conditions discussed above.


Papiro Flowers



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